Refund Policy
A legal opinion
This website provides general information and does not constitute legal advice. For your specific needs, please consult your lawyer. A.POINT complies with the GDPR and French law. Last updated: January 2026. Legal contact: +33 7 64 70 04 04. No guarantee is given as to the accuracy of the legal information provided.
Refund Policy - The Basics
A.POINT** Refund Policy: We offer a full refund for any cancellation made more than 48 hours before the service. For cancellations made less than 48 hours before, 50% of the amount will be refunded. No refund requests will be accepted after the service has begun. For any inquiries, please contact us via WhatsApp at +33 7 64 70 04 04 within 7 days. Please note that bank fees will not be refunded. The final decision rests with ACTURNE. Your confidentiality is protected. Jurisdiction: Paris.
What to include in the refund policy
1. 100% refund if the request is made more than 48 hours before the service. 2. 50% refund if the request is made less than 48 hours before the service. 3. No refund after the service has begun. 4. For any questions, please contact our customer service via WhatsApp at +33 7 64 70 04 04 within 7 days. 5. Bank charges are excluded from the refund amount. 6. NOCTURNE's decision is final. 7. GDPR compliant. 8. Jurisdiction: Paris.